At ElementVape.com, we want you to love your experience shopping as much as your new vape products.
Please feel free to contact our customer service department regarding to any questions or concerns. We are here to help with everything from placing orders, delivery questions and product details.
Even if you’re set, we’d still love to hear your feedbacks. We value your opinions and want to keep on improving to serve you better.
Have a questions or comment?
Please make sure you choose the correct department. This allows us to direct your e-mail to the correct department and send you a reply as quickly as possible. If you are not sure of the correct department, choose "General Information" and we will try to route it to the correct department for you.
By Email (Please include your name, order number - If applicable):
- General Information
- Orders Status / Technical Support
- Returns & Exchanges
Monday-Friday: 10AM - 4PM (PST)
*Please note that we do not offer Customer Support Services via Telephone or in-person on-site visits at the current moment*